Get in Touch With Us
We are always glad to hear from the people who read our pages. Whether you have spotted something that looks out of date, have a question about how we put our guides together, or simply want to share a thought, this page explains the easiest way to reach us and what to expect once you do.
How to Contact Us
The best way to reach our team is by email. Please write to info@southcoastmakersmarket.co.uk and a member of our editorial team will read your message. We check this inbox regularly during normal UK working hours, Monday to Friday.
We aim to reply to most messages within two to three working days. If your enquiry needs a little more research, such as checking a detail we have published, it may take slightly longer, but we will let you know that we are looking into it.
What You Can Write to Us About
- Corrections: if a fact, figure or detail on our site looks wrong or has changed, tell us where you saw it and we will review it carefully.
- Questions about our content: if something we have written is unclear, we are happy to explain our reasoning in plain terms.
- Feedback and suggestions: ideas for topics you would like us to cover, or ways to make our pages easier to use, are always welcome.
- Business and partnership enquiries: please include your name, organisation and a short outline of your proposal.
Helping Us Help You
A few simple details make it much quicker for us to respond. Where possible, include the address of the page you are writing about, a short description of the issue, and, if relevant, the date you noticed it. A screenshot can also be useful. Please do not send passwords, bank details or other sensitive personal information by email, as we will never need them.
A Few Things to Keep in Mind
We are an independent editorial site. We cannot access or manage accounts held with any third-party service, process payments, or settle disputes on anyone's behalf. If you have a problem with an outside provider, the quickest route is usually to contact that provider directly.
Use of this website is covered by our Terms of Use, which explain what you can expect from us and what we ask of our readers. When you email us, we only use your details to reply to your message. You can read more about how we store and protect that information in our Privacy Policy.
Thank you for taking the time to get in touch. Every message helps us keep our pages accurate, useful and easy to follow.